Goodness Travels – Refund Policy
1. General Policy
a. All refund requests must be submitted in writing to the email address: office@goodnesstravels.in.
b. Refunds are processed based on the type of service booked and are subject to specific terms and conditions outlined below.
2. Flight Bookings
a. Refunds for flight bookings are subject to the airline’s policies. Some tickets may be non-refundable.
b. Processing fees may apply to canceled flights.
3. Hotel Reservations
a. Refund eligibility for hotel reservations is determined by the hotel’s cancellation policy.
b. Late cancellations or no-shows may result in no refund.
4. Travel Packages
a. Refunds for travel packages are subject to the cancellation policies of individual components (flights, hotels, etc.).
b. Partial refunds may be considered based on the remaining services.
5. Processing Time
a. Refunds are processed as quickly as possible, but the timeline may vary based on the service provider’s policies.
b. Processing fees may apply, and any third-party charges incurred during the booking process are non-refundable.
6. Exceptional Circumstances
a. In cases of unforeseen circumstances (natural disasters, political unrest, etc.), refund considerations will be at the discretion of Goodness Travels.
b. Travel insurance is recommended to cover unexpected events.
7. Contact Information
For refund inquiries or to submit a refund request, contact us at:
Email: office@goodnesstravels.in
Address: Spencer Plaza, 199-A, Ground Floor, Phase III, Anna Salai, Chennai, Tamil Nadu 600002
8. Changes to Refund Policy
Goodness Travels reserves the right to update or modify this Refund Policy. Any changes will be effective upon posting on our website.